January 23, 2012

Regions Bank Wins Eight National Greenwich Excellence Awards for Small Business and Middle Market Banking in 2011

Small Business and Middle Market clients give Regions high marks for treasury management services and willingness to lend

BIRMINGHAM, Ala.--(BUSINESS WIRE)--Jan. 23, 2012-- Regions Bank (NYSE:RF) has been recognized by Greenwich Associates for providing distinguished quality service to small business and middle market clients in 2011.

Regions Bank received eight Greenwich Excellence Awards in 2011, doubling its 2010 tally. Notably, Regions Bank was the only company recognized in the Middle Market Banking: Credit Policy —Willing to Lend/Pricing category among 750 banks evaluated.

“Businesses are relying on their bank to provide advice, personal service, and financial expertise, and this recognition confirms that our clients view Regions relationship managers as trusted advisors,” said John Asbury, head of Business Services for Regions. “We are pleased to be recognized, by Greenwich Associates and our clients, as a bank that is willing to lend money and provide the financial tools to help businesses succeed.”

The Greenwich Excellence Awards are based on feedback from nearly 13,500 small businesses and 11,500 middle market businesses that rated their bank in a number of categories, including customer service, product capabilities, and willingness to lend. Less than six percent of financial services companies were selected for awards out of more than 750 providers.

Regions Bank was recognized in five National Small Business Banking categories in 2011: Relationship Manager Performance, Credit Policy - Willing to Lend/Pricing, International Service, Branch Satisfaction, and Treasury Management – Overall Satisfaction.

Regions Bank also received three National Greenwich Excellence Awards in Middle Market Banking in 2011: Credit Policy – Willing to Lend/Pricing, Personal Banking – Overall Satisfaction, and Treasury Management – Overall Satisfaction.

Regions has a long track record of providing capital to businesses along with solutions to help small businesses and middle market companies manage their financial needs through all economic cycles.

  • Regions has remained an active lender throughout 2011, having made over 24,000 new or renewed loan commitments totaling over $7 billion to small businesses and $40 billion to other commercial customers.
  • Through the Regions CashCOR process, Regions Bank relationship managers work with businesses to optimize cash flow and offer solutions to help them operate more efficiently.
  • Regions has a dedicated Business Hardship Program with a team of specialists providing solutions to business customers faced with financial challenges.
  • To ensure no opportunity for business growth is overlooked, any declined small business loan application is reviewed through Regions' Second Review Process.

About Greenwich Associates

Greenwich Associates provides research-based strategy management services for financial professionals. Greenwich Associates’ studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial services companies. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, http://www.greenwich.com, for more information.

About Regions Financial Corporation

Regions Financial Corporation, with $130 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, trust, mortgage and insurance products and services. Regions serves customers in 16 states across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,800 banking offices and more than 2,100 ATMs. Its investment and securities brokerage, trust and asset management division, Morgan Keegan & Company Inc., provides services from approximately 90 offices. Additional information about Regions and its full line of products and services can be found at http://www.regions.com.

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Source: Regions Financial Corporation

Regions Financial Corporation
Evelyn Mitchell, 205-264-4551


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