John Jordan is head of Regions’ Consumer Banking Group, which is comprised of the Retail Bank, Mortgage and Indirect Lending and Partnerships. These business lines include Consumer Strategy; the Retail Branch Network; Call Center Channel; Mortgage Sales; Consumer Home Improvement Financing – HIFi; Consumer Products and Segments; Consumer Risk Services, Compliance, CRA/Fair Lending; and Consumer Operations. Jordan is a member of the company’s Executive Leadership Team. Regions is a regional bank that operates throughout the South, Midwest and Texas and is headquartered in Birmingham, Ala.
Jordan joined Regions in April 2024 as head of Retail Banking, leading a network of more than 1,200 banking offices, 1,750 ATMs, and 7,500 associates serving approximately 4.5 million consumer households and small business customers. Under his leadership, the business accelerated growth, strengthened small business performance, expanded career opportunities for associates, and achieved record levels of customer experience and engagement.
Jordan brought more than 20 years of banking experience to Regions from Bank of America, where he held senior leadership roles across retail banking, wealth management, strategy, client experience, sales and service operations, and analytics. He also led enterprise learning and development for the company’s more than 200,000 employees, helping shape the culture, capabilities, and professional growth of one of the nation’s largest financial institutions.
Jordan earned an MBA from the University of Virginia Darden School of Business and a bachelor’s degree in industrial and systems engineering from Auburn University.
A committed community leader, Jordan is an active supporter of the United Way of Central Alabama, where he served as county chair in 2025 and currently co-chairs the Regions campaign. He is also passionate about supporting individuals with intellectual and developmental disabilities, serving as a founding board member of Next Step Clubhouse in Charlotte and an active supporter of The Exceptional Foundation in Birmingham, organizations dedicated to fostering inclusion, independence, and meaningful community engagement for individuals with disabilities.