BIRMINGHAM, Ala.--(BUSINESS WIRE)--
Regions
Bank (NYSE:RF) was recognized by J.D. Power Thursday as the
highest-ranked bank in the South for customer satisfaction in small
business banking.
Regions earned the ranking as part of J.D. Power's 2014 U.S. Small
Business Banking Satisfaction StudySM. The annual study
measures how satisfied small businesses are with a variety of services
they receive from their bank.
"Small businesses are vital to the strength of our communities and our
economy," said Grayson Hall, chairman, president, and chief executive
officer of Regions Financial Corporation. "Each small business faces its
own unique challenges and opportunities. At Regions, our associates
focus on providing financial services and solutions designed to help
small businesses succeed and grow."
To develop its overall satisfaction rankings, J.D. Power analyzed
responses from thousands of small business owners or their financial
decision makers. Financial institutions were ranked based on a variety
of factors such as product offerings, credit services, problem
resolution, and more.
The J.D. Power ranking is the latest recognition of Regions' continuing
efforts to deliver an exceptional customer experience. Earlier this
year, Regions
was the highest-ranked bank in the 2014 Temkin Experience Ratings
compiled by customer experience research and consulting firm Temkin
Group. Temkin asked individual consumers to rate their experiences with
various companies across 19 industries. Regions was listed as the top
bank in the national survey and was among the highest-rated companies
across all industries represented in the study.
Regions also
received six National Greenwich Excellence Awards in Middle Market
Banking. Regions was among winners for Overall Satisfaction, Likelihood
to Recommend, Relationship Manager Capability, Online Services, Treasury
Management - Overall Satisfaction, and Treasury Management - Customer
Service.
About Regions Financial Corporation
Regions Financial Corporation (NYSE:RF), with $119 billion in assets, is
a member of the S&P 500 Index and is one of the nation's largest
full-service providers of consumer and commercial banking, wealth
management, mortgage, and insurance products and services. Regions
serves customers in 16 states across the South, Midwest and Texas, and
through its subsidiary, Regions Bank, operates approximately 1,700
banking offices and 2,000 ATMs. Additional information about Regions and
its full line of products and services can be found at www.regions.com.
Regions Financial Corporation
Jeremy King, 205-264-4551
www.regionsbanknews.com
Regions
News on Twitter: @RegionsNews
Source: Regions Financial Corporation
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