News Details

BIRMINGHAM, Ala.--(BUSINESS WIRE)-- Regions Bank on Tuesday announced a series of disaster-recovery financial services designed to help people and businesses impacted by devastating severe storms, tornadoes and flooding that affected parts of the Midwest and Southeast from April 2 through April 7.

“For many, recent storms have been life altering; first and foremost, our hearts are with each and every person experiencing loss of any kind,” said Kate Danella, head of Regions’ Consumer Banking Group. “Our teams are part of these communities, and we’re ready to listen to customers’ unique needs and offer solutions to help them get through this time. We’re also offering specific discounts, loan programs and fee waivers as the recovery moves forward. This is a very difficult time, but we’ll get through it together as friends and neighbors.”

Areas covered by these offers include several communities² in Arkansas, Illinois, Indiana, Kentucky, Missouri, Mississippi, Tennessee and Texas. Additional communities may be added pending further damage assessments. Special options available for a limited time in affected communities include:

• Regions Mortgage Disaster Relief Purchase and Renovation loan programs.¹
• Regions will waive ATM surcharges for non-Regions customers using Regions ATMs in the impacted areas²for seven days beginning April 15, 2025.
• Non-Regions ATM fees will be waived when Regions customers use other banks’ ATMs in the impacted areas²for at least seven days beginning April 15, 2025.(Note: Fees charged by other banks or ATM owners may still apply.)
• No check-cashing fees will be charged for FEMA-issued checks when cashed in a Regions branch.³
• Personal and business loan payment assistance is available.⁴
• Payment deferrals are available for current credit card holders.⁴
• Business loan payment deferrals of up to 90 days are available, expiring July 15, 2025.⁴
• One penalty-free CD withdrawal is available upon request (unless within seven days of issuance or renewal) for up to 90 days, expiring July 15, 2025.
• An interest rate discount of up to 0.50% on new personal unsecured loans when customers in impacted areas apply in a branch or by phone⁵. The offer is available for up to 90 days, expiring July 15, 2025.
• An interest rate discount of up to 0.50% on non-business auto loans when customers in impacted areas apply in-branch or by phone⁶. The offer is available for up to 90 days, expiring July 15, 2025.
• Customer Assistance:
  • For help with personal loans, credit cards, lines of credit, mortgage or home equity line of credit: 1-800-221-7471
  • For help with any other banking need: 1-800-411-9393

Customers are also encouraged to visit Regions Bank’s online Disaster Relief Center at www.regions.com/DisasterRelief, as well as Regions’ Customer Assistance Program at www.regions.com/help/customer-assistance-program, for timely information on financial recovery programs, loan assistance resources, and more.

“Our communities matter greatly to us, and our ability to support them during times of rebuilding and recovery helps us create pathways toward renewed stability,” said John Jordan, head of Retail for Regions Bank. “Whether through local Regions branches, our Contact Centers or our website, we are ready to hear from you and help you move forward.”

Additionally, Regions urges both people and businesses to stay informed and safe from fraud, as scammers frequently use natural disasters to access accounts of those in need.

About Regions Financial Corporation

Regions Financial Corporation (NYSE:RF), with $157 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,250 banking offices and more than 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.